About my 36 – Malaysia's Most Trusted Online Casino & Sports Betting Platform

Since 2018, my 36 has been the platform of choice for Malaysian players seeking a safe, fair and enjoyable online entertainment experience – with the widest game selection and customer service that truly understands the needs of local users.

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Years in Operation
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Who We Are & Why my 36 Exists

A platform built from the real needs of Malaysian players

My 36 is more than just another online entertainment platform. It was built on a deep understanding of what Malaysian players truly need – a safe, fair, and easy-to-use space that respects local users' needs and culture. From our very first day of operations in 2018, this principle has been the foundation of every decision we make.

The founding team behind my 36 brings together backgrounds in technology, business and the entertainment industry. They recognised that Malaysian players often face real challenges on international platforms – from language barriers and unsuitable payment methods to customer support that simply does not understand local context. my 36 was built to solve all of these problems at once.

Today, my 36 offers over 500 games spanning slots, Live Casino, poker, Sports Betting on Malaysia Super League and EPL football, badminton, cricket, e-sports and much more. Every section of the platform is designed with the Malaysian user experience in mind – from an intuitive interface to Bahasa Melayu customer support available 24 hours a day, 7 days a week.

What sets my 36 apart from other platforms is not just the number of games or the size of the bonuses on offer. It comes down to consistency – our ability to meet players' expectations every day, every week and every year. That is what builds trust, and that trust is why hundreds of thousands of Malaysian players continue to choose my 36 as their platform of choice.


What Makes my 36 Different

Six key advantages that keep our players coming back

High-Level Security & Trust

Every transaction on my 36 is protected by 256-bit SSL encryption. Our multi-layered security system ensures your personal data and funds are always kept safe. We use a Random Number Generator (RNG) that has been independently audited by third parties to guarantee complete fairness across all games.

Over 500 Games to Choose From

From classic slots to live casino with real dealers, Texas Hold'em poker, badminton and e-sports Mobile Legends Sports Betting – my 36 offers the widest selection for every type of player. New games are added monthly based on feedback from our community.

Fast & Easy Payments via MY E-Wallet

Deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay and FPX (Maybank2u, CIMB Clicks) – all major Malaysian payment methods are supported. Minimum deposit is RM10, with credits arriving within seconds and no hidden fees.

24/7 Customer Support in Bahasa Melayu

The my 36 support team is made up of individuals who are fluent in Bahasa Melayu and understand Malaysian culture. Reach us via live chat, email or WhatsApp at any time. Our average response time is under 3 minutes for every query.

Fully Optimised Mobile Platform

My 36 runs smoothly on all devices – whether you are on an Android phone, iPhone or tablet. No app download is needed; simply open your web browser and every feature is fully accessible, including in-play betting and Live Casino.

A VIP Programme That Delivers Real Value

The my 36 VIP Rewards Programme features 5 tiers – Bronze through Diamond – offering weekly rebates of up to 2%, daily cashback of up to 20%, and a dedicated personal account manager. Every bet automatically counts towards your VIP progress with no special application required.


My 36 Mission & Vision

My 36's mission is simple to articulate but demanding to deliver consistently: to provide the best, safest and most satisfying online entertainment experience for every Malaysian player, regardless of their experience level or bet size.

We believe every player deserves equal treatment – whether you're a new member making your first RM50 deposit or a Diamond VIP wagering thousands of MYR each week. This principle is reflected in every aspect of our platform, from the interface design to the way our support team engages with each and every user.

My 36's long-term vision is to become the most trusted online entertainment platform in Southeast Asia, with Malaysia as our primary market. We want to be known not just for the size or variety of our games, but for the integrity and quality of service we deliver to every member.

My 36's Core Values

Honesty & Transparency

No hidden fees, no conditions buried in fine print. All terms and conditions are stated clearly and in plain language.

Players Always Come First

Every decision we make is evaluated from the player's perspective first. Member satisfaction and safety are our most important measures of success.

Continuous Improvement

We continuously listen to player feedback and use it to improve our platform. No platform is perfect, but we never stop working towards it.

Responsible Gaming

My 36 is committed to responsible gaming. We provide self-control tools and support resources to ensure the entertainment stays enjoyable.


My 36's Journey Since Its Founding

From idea to Malaysia's leading platform

2018
Founding & Official Launch
my 36 officially launched with 50 slots and casino games. FPX became the first supported payment method for deposits.
2019
Live Casino & Sports Betting Expansion
The Live Casino section with real dealers and Sports Betting for Malaysia Super League football were introduced. Membership reached 50,000.
2020
Touch 'n Go & GrabPay Support
Full integration with Touch 'n Go eWallet and GrabPay. Platform fully optimised for mobile. Badminton betting introduced.
2021
E-Sports Launch & VIP Programme
The e-sports section launched with MLBB and Dota 2 coverage. The VIP Rewards Programme with 5 tiers went live. DuitNow and Boost were added as deposit methods.
2023
500+ Games & 200,000+ Members
Reached 500 games and over 200,000 registered members. Cricket and Texas Hold'em poker sections introduced. E-sports coverage expanded to include VALORANT and CS2.
2026
Platform Improvements & Continuous Growth
A faster, more responsive new interface. Expanded international cricket betting. A growing player community, month after month.

Learn More About How We Operate

One of the most common questions from new players is how my 36 ensures fairness in every game. The answer is straightforward – we use Random Number Generator (RNG) technology that has been certified and regularly audited by independent third parties. This means the outcome of every spin, every poker hand and every Live Casino deal is entirely random and cannot be manipulated by anyone, including us.

For Live Casino, my 36 partners with leading international studio providers operating from strictly regulated physical facilities. The dealers you see on your screen are trained professionals working in a controlled, live-monitored environment. You can watch every game unfold in real time – no pre-recordings, no tricks.

On the Sports Betting side, my 36 draws live data from leading sports information providers to ensure the odds we offer are accurate, competitive and reflective of real match conditions. Our system updates automatically based on the latest developments in every match – this is the foundation of the high-quality in-play betting experience we deliver for sports such as football, badminton, cricket and e-sports.

My 36 also takes our social responsibility around responsible gaming seriously. We provide self-control tools to all members – including daily deposit limits, betting limits, mandatory cool-off periods and the option to restrict access to your own account if needed. We believe entertainment should always stay enjoyable, and we are here to help any player who feels they need support.

Supported Payment Methods
Touch 'n Go GrabPay DuitNow Boost ShopeePay Maybank2u CIMB Clicks FPX

My 36 Recognition & Milestones

Years of trust, now formally recognised

🏆
Malaysia's Best Platform
2023 · iGaming Asia
Best Customer Service
2022 · MY Awards
🔒
Outstanding Data Security
2023 · CyberSec MY
📱
Best Mobile App
2026 · TechMY
🎯
Best E-Sports Odds
2026 · Esports MY
💎
Leading VIP Programme
2026 · Players Choice

The Team Behind my 36

Dedicated people working every day to make your experience the best it can be

👨‍💼
Azri Hashim
Chief Executive Officer
Over 12 years of experience in the financial technology and digital entertainment industry across Malaysia and Southeast Asia.
👩‍💻
Farah Nadia
Chief Technology Officer (CTO)
An expert in cybersecurity and large-scale platform development. Has led the my 36 engineering team since 2018.
👨‍🎨
Marcus Liew
Head of Product
Responsible for ensuring every new my 36 feature genuinely meets the needs of Malaysian users before launch.
👩‍🎤
Kavitha Raj
Head of Customer Support
Leads a 24/7 support team handling over 500 queries daily, maintaining an average satisfaction rating of over 4.8/5.

My 36's Commitment to Responsible Gaming

My 36 believes online entertainment should always remain a fun and controlled activity. We are committed to providing a safe and responsible playing environment for all our members.

Our platform includes self-control tools such as daily and weekly deposit limits, personal betting limits, the option to take a break from the platform, and access to support resources for players who may need help. All these features are accessible directly from your account settings page.

Ready to Join the my 36 Community?

Register for free today and discover firsthand why hundreds of thousands of Malaysian players trust my 36 as their go-to entertainment platform.

Minimum deposit RM10 · Touch 'n Go · GrabPay · DuitNow · FPX

Bahasa Melayu