Every wager brings you closer to a higher VIP tier. Enjoy weekly rebates, exclusive cashback, higher deposit limits, and personalised service available only to selected my 36 members.
* Display for illustration purposes only — log in to view your actual account progress
Each tier unlocks new exclusive benefits – from weekly rebates to a dedicated personal account manager
Many players who have tried various online casino platforms in Malaysia know that not all VIP programmes are created equal. Some look impressive on paper, but when you dig deeper, the actual benefits turn out to be quite limited. At my 36, we built the VIP Rewards programme on one core principle – every loyal player deserves recognition that's real, not just an empty title.
The my 36 VIP Programme is open to all members automatically. There's no application to submit or invitation to wait for. Once you register and start playing, the my 36 system tracks your cumulative wager total and upgrades your VIP tier automatically whenever a set threshold is reached. This means every bet you place – whether on slots, Live Casino, Sports Betting on badminton, cricket, or e-sports – all counts towards your VIP progress.
One of the most anticipated benefits among my 36 VIP members is the weekly rebate. Unlike cashback, which is calculated based on losses, rebates are calculated on your total wager amount – win or lose. This means active players always receive something back regardless of how their week went.
Rebate rates start from 0.3% at Bronze tier and go up to 2.0% for Diamond members. It may seem small, but if you wager RM50,000 in a week as a Platinum member (1.2% rebate), that's RM600 credited to your account automatically every Friday — no request needed. For players who actively bet on local sports like the Malaysia Super League or the Malaysia Open badminton tournament, the value adds up very quickly.
One of the standout benefits that sets the my 36 Platinum and Diamond tiers apart from lower levels is access to a dedicated personal account manager. This goes beyond a priority support line – it's an individual who understands your playing habits and preferences, and who can assist with more specific requests such as betting limit adjustments, larger withdrawals, or details on exclusive promotions not advertised publicly.
Your my 36 personal account manager is reachable via WhatsApp, email, or live chat with top-priority access – no waiting in queue. They operate within the Malaysian time zone and understand the needs and culture of local players. This makes a significant difference for players who wager frequently and need fast, effective support.
One common frustration for active players on other platforms is overly restrictive deposit and withdrawal limits. my 36 addresses this through its VIP programme by offering higher limits to more active members. Silver members receive a 20% increase on the standard deposit limit, Gold a 50% increase, Platinum a 100% increase, while Diamond members are eligible for limits that can be adjusted to their individual needs.
Withdrawal processing is also expedited based on your VIP tier. Bronze members have withdrawals processed within 24 hours, Silver within 12 hours, Gold within 6 hours, Platinum within 2 hours, and Diamond in under 1 hour. All Malaysian payment methods we support – including Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks) – also receive processing priority according to your VIP tier.
My 36 believes loyalty deserves to be celebrated all year round, not just during festive seasons. On top of automatically credited birthday bonuses (from RM30 for Bronze up to RM888 for Diamond), VIP members also receive special notifications for offers not made available to the general public — including higher exclusive reload promotions, private slot tournaments, and special prize draws open only to Gold members and above.
Diamond members occasionally receive physical gifts delivered directly to their address — my 36's way of showing appreciation that goes beyond online credits. It's a personal touch that reflects my 36's commitment to its most loyal players.
Exclusive benefits awaiting you at every stage of your VIP journey
Credited every Friday based on the previous week's total wager. Rates from 0.3% to 2.0% with no manual claim required.
Earn cashback ranging from 5% to 20% every morning, calculated on your net losses from the previous day. Credited directly to your main balance with no wagering requirements.
Receive a birthday credit from RM30 to RM888, automatically credited on your birthday. Valid for 7 days for use on any game.
Platinum and Diamond members get a dedicated account manager reachable directly via WhatsApp for personalised and exclusive assistance.
Diamond members enjoy withdrawal processing in under 1 hour. All major Malaysian payment methods including TnG, GrabPay, and DuitNow are supported.
Enjoy progressively higher limits at every tier — from a 20% top-up for Silver all the way to a fully adjustable personal limit for Diamond.
Access to promotions not available to the general public – including exclusive reloads, private tournaments, and VIP-only limited-time offers.
Selected Diamond members receive a special gift delivered directly to their home address – my 36's way of recognising truly exceptional loyalty.
All VIP members receive priority in the customer support queue. Issues are resolved faster and with more thorough assistance compared to standard members.
Review the detailed differences between each tier before making your decision
| Benefits | 🥉 Bronze | 🥈 Silver | 🥇 Gold | 💎 Platinum | 👑 Diamond |
|---|---|---|---|---|---|
| Weekly Rebate | 0.3% | 0.5% | 0.8% | 1.2% | 2.0% |
| Daily Cashback | 5% | 7% | 10% | 15% | 20% |
| Birthday Bonus | RM30 | RM60 | RM150 | RM300 | RM888 |
| Additional Deposit Limit | Standard | +20% | +50% | +100% | No Limit |
| Withdrawal Time | 24 hours | 12 hours | 6 hours | 2 hours | < 1 hour |
| Personal Account Manager | |||||
| Exclusive Promotions | |||||
| Physical Gift | |||||
| Priority Support |
Simple and transparent – upgrades happen automatically
Create a free account in under 2 minutes. You'll automatically start at Bronze tier from the moment you register.
Every wager on slots, Live Casino, poker, football, badminton, cricket, or e-sports counts towards your cumulative VIP total.
Once your total wager reaches the next tier threshold, my 36 will automatically upgrade your account within 24 hours.
New benefits such as higher rebates, bigger cashback, and exclusive privileges activate immediately upon upgrading.
Your VIP tier stays active as long as you keep playing. Keep pushing towards Diamond for the most premium exclusive experience.
Real experiences from loyal Malaysian players
Everything you need to know about our VIP programme